Our repair work is guaranteed for at least 30 Days but in some cases the guaranteed can be up to one year. During this time if you have the same part previously replaced fail we will replace it at no additional charge to you. We strive to build trust with our customers by providing reliable service that satisfies the needs of our clients. Our services quality, honesty and reliability has made us one of the most recommended appliance service providers in the Santa Rosa, Napa, and Marin areas.

 

Our long term experienced professional are trained to handle repairs for many appliance brands and models and we specialize in Wolf and Sub Zero factory authorized appliance repairs. We come recommended by appliance manufacturers because of the professional service we provide our clients and our priority on keeping our appointments. In addition, we only proceed with the repair work when the client authorizes us to do the work. We do not have hidden charges, and we have honest diagnostics that enables you to understand the full price before we proceed with the repair.

 

Friends,

I founded Advance Appliance Services with a deep commitment to provide each of our clients with outstanding service, and unparalleled support. I am honored that so many of my friends and clients from the North Bay trust me to handle their appliance repair needs.

In addition to expert technical advice, I also understand that my clients rely on Advance Appliance Services to deliver an outstanding service experience. Therefore I am committed to ensure that my friendly staff arrives promptly and well groomed. My clients receive a call confirming their appointment and getting a 2 hour window of when to expect our technician. You can trust that Advance Appliance Services representative will be at their door on time, looking clean and professional.

Finally, given the importance of maintaining properly working appliances throughout the home, I am proud that Advance Appliance Services provides unparalleled support both during and after the repair visit.

On behalf of everyone at Advance Appliance Services, I thank you for considering us for your local appliance repair needs. Given my years of experience in the appliance repair field, I am fortunate to now count many of my clients as friends. I look forward in offering any assistance I can to your family’s appliance repair needs.

Regards,
Carlos Torres
Service Manager
Commitments to our customers:

• We are professionals!

• We keep appointments!

• We only proceed with work when you authorize!

• Our goal is to provide Honest, Reliable Service, while building Trust and 100% Satisfaction for our customers!

• Have fully stocked trucks and same day repair over 95% of the time

• Honest diagnostics, we identify problems and provide you an estimate before we repair

• We also offer simple to understand pricing (flat fee rates) with no hidden fees.

Based on the “National Appliance Repair Blue Book”